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Owned and operated by Outpost And Pine, our team is ready to help with orders, product questions, or planning your perfect outdoor space.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas and gazebos may include specific delivery details at checkout.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your doorstep. If tracking has not updated within a few business days, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. If your patio furniture set, fire pit table, or other purchase is not the right fit for your space, please review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help with exchanges within our 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pergola or gazebo size for my patio?
Start by measuring the area where you plan to install the structure, leaving a few extra feet on each side for clearance and walkways. Our product pages include detailed dimensions, and our team can help you compare options for your specific deck or patio layout.
Are your fire pit tables safe to use on a wooden deck?
Many of our fire pit tables are designed with heat-resistant bases, but we recommend checking each product page for specific surface requirements. Using a protective pad underneath is a good practice for wooden decks. Contact us if you need guidance for your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Responses
Our team replies to emails and messages within one business day, so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
If something does not work for your space, our return policy makes it easy to find the right fit.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
